How To - External Memory Card Usage

Article Details

URL:	http://support.rioaudio.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=18
Article ID:	18
Created On:	24 Jul 2006 11:29 PM

Answer

The Rio players that are listed below all support up to 1 GB SD or MMC memory cards. The memory card is a delicate item that should be handled with care as it is easily susceptible to damage. Additionally memory cards may cause a delay when booting the player. Also depending on the size of the memory card, the player may experience a slightly shorter battery life.

If you have a NON-MSC Player and you have purchased a new memory card, you will need to format the memory card / player before you can make use of the memory, see the directions that follow.

When transferring music to the player using Rio Music Manager it will treat the internal and external memory as one memory block. You can just send music to the player, once the internal memory card is full, it will begin to fill the external memory card.

When transferring music to the player using Windows Media Player it will treat the internal and external memory as two memory blocks. You will have to select the external memory card separately to transfer to it.

PLAYERS THAT SUPPORT UP TO 1 GB

Rio Forge, Rio Cali [Black RioStick], Rio Chiba [Black RioStick], Rio Chiba [Red RioStick], Rio Cali [Red RioStick], Rio ESA11, Rio S10, Rio S30S, Rio S35S and Rio S50

INSTALLING MEMORY CARD

- Disconnect player from PC.
- Turn player OFF.
- Remove battery from player.
- Install memory card notched corner first with the label up. [If you memory card is missing a label, ensure that the contacts are facing down].
- The memory card should slide in smoothly, there is no need to force it into the slot.

REMOVING MEMORY CARD
- Disconnect player from PC.
- Turn player OFF.
- Remove battery from player.
- Rio Forge users push in on the memory card and it will pop out for easy removal.
- Remove memory card by placing fingernail into groove on card surface and slide the card out.

TEST THE MEMORY CARD

Be aware that the memory card may have a different format then the player supports. If this is the case you may see a message indicating MEMORY CARD UNKNOWN FORMAT ATTACH USB AND REFORMAT. Although this step is necessary to transfer music to the player, it is not necessary to test the memory card. Follow the instructions below to test the card's installation.

- Install battery.
- Turn player ON.
- Press MENU.
- Press ABOUT.
- Press STORAGE.
- The memory should indicate the new memory size on screen.
- If the player does not recognize the external memory card, upgrade the player to the latest firmware.

If you received a message about formatting the card, be advised that there could be data on the card. If you format the card, you will lose that data.

FORMAT PLAYER

Formatting the player will delete all content on the player and remove and settings that may have been changed. Please refer to the lists below to determine if your player is an MSC or NON-MSC player. The players will have different formatting directions.

MSC PLAYERS

Rio Forge, Rio Cali [Black RioStick], Rio Chiba [Black RioStick]

- Connect player to PC.
- Open Windows Explorer or My Computer.
- Right Click on the Memory Card [It will be the second drive in the list with the same name as the Rio Player]
- You may receive an error message indicating that the memory card needs to be formatted.
- Click FORMAT.
- Click START.
- File System should be FAT32 with a DEFAULT ALLOCATION SIZE.

NON-MSC PLAYERS

Rio Chiba [Red RioStick], Rio Cali [Red RioStick], Rio S10, Rio S30S, Rio S35S, Rio S50

- Connect player to PC.
- Open Rio Music Manager
- Click on the Rio Player in the Device List.
- Click TOOLS from the Menu Bar
- Click FORMAT
- Click YES

FORCE UPGRADER AND FLASH FIRMWARE

UPGRADER is a mode that purges the firmware from the Rio player prior to flashing the unit. Firmware is basically the operating system for the player, so if it is corrupted any number of things can occur.

FORCING UPGRADER

- Disconnect player from PC
- Press and hold MENU
- Press the POWER while holding the MENU button
- Player will display UPGRADER on screen
- Release MENU button
- Download the latest version of the firmware for your player and upgrade the unit. Visit http://www.digitalnetworksna.com/support/rio
- It may be necessary to run the firmware update more than once.
- This process may erase content from your player.
- If the player is detected by the computer, format the player.

FLASH FIRMWARE

There are two ways to upgrade the firmware on the player. You can upgrade easily through Rio Music Manager or by downloading the file and executing the update manually.

UPGRADING FROM RIO MUSIC MANAGER

- Connect player to PC.
- Open Rio Music Manager
- Click on the Rio Player in the Device List.
- Click TOOLS from the Menu Bar
- Click CHECK FOR UPDATE
- Click CHECK NOW
- If there is an update, click UPDATE NOW
- After the file downloads, the upgrade wizard will open, click NEXT
- Your player should display in the list, click NEXT
- Follow the on screen instructions for updating the firmware.
- When the firmware update is completed click FINISH
- Click FINISH to close the update window
- When the player boots it will ask for a language

DOWNLOAD FILE AND UPDATE MANUALLY

- Connect to the internet
- Go to http://www.digitalnetworksna.com/support/rio/
- Click on the appropriate player
- Click on the FIRMWARE tab [showing by default]
- Click on the latest firmware file [example: RioForge_firmware_133.exe]
- Click SAVE when prompted
- From the SAVE IN drop down list select DESKTOP
- Click SAVE
- When the download completes, double click on file that was downloaded
- Click BROWSE
- Click DESKTOP
- Click OK
- Click INSTALL
- Close README.TXT file by clicking the X in the upper right-hand corner [this provides step by step instructions and information about the fixes]
- Connect player to PC
- Double Click on the flasher [example: RioForge_firmware_133.exe]
- Click NEXT
- Highlight Player when detected
- Click Next
- When the firmware update is completed click FINISH
- When the player boots it will ask for a language

Once the update is complete, you are now ready to transfer music. Once you disconnect the player from the computer, the player will reboot and the display will ask you to choose a language.

At this point the player will format itself and the total memory size should be available.